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Privacy Policy

Effective Date: November 10th 2025

The Niagara-on-the-Lake Chamber of Commerce (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, membership applications, and event registrations.

1. Information We Collect

  • Personal information such as your name, email address, phone number, mailing address, and business details.

  • Payment information for event registrations or membership fees (processed securely through third-party providers).

  • Non-personal information such as browser type, IP address, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

  • Process event and membership registrations

  • Communicate updates, newsletters, and event details

  • Manage memberships and payments

  • Improve our website and services

  • Meet legal and regulatory requirements

3. Payments

All online payments are processed securely through trusted third-party payment providers. The Chamber does not store or retain full credit card information.

4. Sharing of Information

  • Trusted service providers who help us operate our website, manage events, or send communications

  • Payment processors (for secure transactions)

  • Legal authorities, if required by law

5. Consent

  • By submitting your information through our forms or event registrations, you consent to its collection and use as described in this policy.

  • You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us directly.

6. Data Security

  • We take reasonable precautions to protect your personal information against loss, misuse, or unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

  • Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Access and Correction

  • You have the right to access or request correction of your personal information held by us.

  • To do so, please contact us using the details below.

9. Cookies and Analytics

  • Our website may use cookies or similar technologies to enhance your browsing experience and gather anonymous usage data.

  • You can modify your browser settings to disable cookies, but some website features may not function properly without them.

10. Updates to This Policy

  • This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

  • The most recent version will always be available on our website with the effective date noted above.

11. Contact Us

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