Chamber of Commerce 

Staff

Eduardo R. Lafforgue is the President & CEO of Niagara-on-the-Lake Chamber of Commerce.  His extensive career expands over Real Estate Development, Tourism, Cultural, Leisure and Hospitality industries. Eduardo has advised important public and private investment and development groups and multilateral organizations in the tourism sector, as UNWTO, IFC (World Bank) as well as the various Tourism Boards and Ministries in projects in Europe, Canada, South America, the Caribbean, Northern Africa, the Middle East and India. He stands out for his experience in international and multi-cultural projects, and he is committed to sustainable, inclusive development practices and the respect and giveback to local communities.

He is a member of the Panel of Experts at World Tourism Barometer of the UNWTO, TIAO’s Policy Committee and Bravo Niagara’s Board of Directors.

Eduardo R. Lafforgue

President & CEO

Eduardo R. Lafforgue
President & CEO

Ryan is a graduate from the Sales and Marketing program at Niagara College and has a background in the hospitality & tourism industry. With a family connection in farming, Ryan has grown up around the community he now works in and represents.  A passion for learning and helping others succeed has been key in his current role in Memberships with the Chamber of Commerce. Ryan is a former small business owner and amateur photographer with a focus on showcasing local history.

Ryan Gosnell

Membership Officer

Ryan Gosnell
Membership Officer & Rapid Test Programme Administrator

Nicole Cripps is the Marketing and Events Director for the Niagara-on-the-Lake Chamber of Commerce and Tourism NOTL. She has been an integral part of the team for 7 years and has put together many of the signature events the Chamber hosts such as the White Effect Dinner, Peach Celebration and the Annual Icewine Festival. Nicole grew up in Niagara-on-the-Lake and has a great passion for the Town. She has been a part of the Community in Blooms Committee for the past 5 years and sat on the committee for the Voices of Freedom Park project. Nicole is a graduate of Sheridan College in Oakville.

Nicole Cripps

Marketing and Events Manager

Nicole Cripps

Marketing and Events Manager

Kim Fletcher

Membership Officer

Kim Fletcher

Membership Officer

Petrice welcomes every guest with a great smile and vast knowledge of the Town. She has worked is a few different sectors around NOTL and has lots of great tips for our visitors. Drop in and say hello to Petrice next time you are in Niagara-on-the-Lake. 

Petrice Custance
Visitor Information Officer

Petrice Custance
Visitor Information Officer

Rob is a new member of the team but has plenty of knowledge about Niagara-on-the-Lake as he was born and raised here. Visitors are welcomed by Rob and receive detailed information on everything there is to see and do in NOTL, whether they are here for just a few hours or a week they leave with a wealth of knowledge. Rob also has implemented a range of QR codes for visitors to use for maps, menus etc. 

Robert Harris
Tourism Information Officer

Robert Harris 
Visitor Information Officer